Terms and Conditions jili city

1 Acceptance of Terms and Conditions

By registering an account, accessing, or using any part of the jili city platform (including the website and mobile app), you hereby agree to be fully bound by these Terms and Conditions. If you do not agree with any provision in this document, you are advised not to use our platform.

These Terms and Conditions constitute a valid and binding agreement between you as the user and jili city as the platform operator. Continued use of our platform following any amendment to the terms will be deemed as acceptance of the updated terms.

2 Membership Eligibility

To register and use jili city services, you must meet all of the following eligibility requirements without exception:

• At least 18 years of age at the time of registration.
• Having full legal capacity to enter into a binding agreement.
• Not acting as an agent, representative, or proxy for any third party.
• Residing in a geographic area that does not restrict the use of online betting platforms.
• Never having been suspended or banned from using the jili city platform previously.

Jili city reserves the right at any time to request identity verification (KYC) to confirm you meet these eligibility requirements. Documents that may be required include a national ID, passport, or proof of address. The KYC process is in place to protect you and ensure our platform remains safe for all users.

3 Account Registration and Management

Each user is only permitted to hold one (1) active account at any time. Owning more than one account — whether using the same or different information — is strictly prohibited and may result in all associated accounts being suspended and all balances forfeited.

You are solely responsible for:

• Keeping your password and account login credentials confidential.
• Ensuring no other party accesses your account without authorization.
• Notifying jili city immediately if you suspect your account has been accessed without authorization.
• Ensuring all information provided during registration is accurate, up-to-date, and complete.

Jili city will not be liable for any losses arising from unauthorised access to your account if you have failed to take reasonable security measures to protect your login credentials.

4 Deposits and Withdrawals

Jili city supports a range of payment methods popular among Malaysian users, including FPX bank transfers, digital wallets, and other methods available on the platform. All financial transactions are protected with high-grade SSL encryption.

Regarding deposits:

• Minimum and maximum deposit limits are as stated on the platform's deposit page at the time of the transaction.
• Deposits are typically credited to your account within minutes after payment confirmation is received.
• Jili city does not cover any processing fees charged by banks or third-party payment providers.
• Deposited funds may only be used for betting and entertainment purposes within the platform.

Regarding withdrawals:

• Withdrawal requests are processed within 5 to 15 minutes for standard requests.
• Withdrawals can only be made to a bank account or digital wallet registered under the same name as your jili city account.
• Full KYC verification is required before your first withdrawal is approved.
• Jili city reserves the right to suspend withdrawals for security review purposes if necessary, and you will be notified promptly.

5 Bonuses, Promotions, and Special Offers

Jili city offers a variety of bonuses and promotions from time to time as a token of appreciation for our loyal members. Each offer is subject to specific terms and conditions stated alongside the respective offer, and those terms form part of these general Terms and Conditions.

General bonus rules:

• All bonuses carry a wagering requirement that must be met before any bonus-related wins can be withdrawn.
• Bonuses cannot be directly converted to cash unless the wagering requirements have been fully met.
• Only one welcome bonus is allowed per user, and it cannot be combined with other promotions unless otherwise stated.
• Jili city reserves the right to void bonuses if there is evidence of abuse or exploitation of the promotions system.
• Promotional offers have a limited validity period and will expire automatically if not used within that period.

We encourage you to read the terms of each promotion carefully before accepting it, so you fully understand what is required to benefit from the offer.

6 Wagering and Game Rules

All games on the jili city platform operate using a Random Number Generator (RNG) that has been independently verified by a qualified third party. This ensures every game outcome is fair, random, and cannot be manipulated by any party, including jili city itself.

• Game results recorded by the jili city system are final and binding.
• In the event of a technical disruption during an active bet, jili city will settle the bet in accordance with its existing disruption resolution policy.
• Confirmed bets cannot be cancelled unless there is a technical error acknowledged by jili city.
• For sports betting, the odds displayed at the time the bet is placed are the applicable odds, unless the bet is cancelled for valid reasons.
• Jili city reserves the right to void any bets suspected of involving fraud, illegal coordination, or system exploitation.

7 Accepted User Conduct

As a jili city member, you agree to always conduct yourself in a responsible and respectful manner while using our platform. The following are strictly prohibited:

• Using automation software, bots, or other tools to interfere with platform operations.
• Colluding with other players to manipulate game outcomes in live games.
• Using payment methods that do not belong to you or that were obtained unlawfully.
• Spreading false or misleading information about jili city to others.
• Using offensive, threatening, or harassing language or behavior toward jili city staff or other players.
• Attempting to exploit any bugs or technical vulnerabilities in the platform for personal gain.

Any violation of these conduct rules may result in an official warning, temporary suspension, or permanent account closure depending on the severity of the violation.

8 Account Suspension and Closure

Jili city reserves the right, at its absolute discretion, to suspend or close the account of any user under the following circumstances:

• The user violates any provision of these Terms and Conditions.
• There is suspected fraudulent activity, money laundering, or other illegal activity.
• The user provides false information during registration or the KYC process.
• The user holds more than one active account.
• An account that has been inactive for a defined period with no activity.

You may also choose to close your own account at any time by contacting our support team. If an account is closed at your own request, any valid balance will be processed for withdrawal after all required checks are completed.

9 jili city Liability Limits

The jili city platform is provided on an "as is" and "as available" basis. While we make every effort to ensure the platform runs smoothly at all times, we cannot guarantee that the service will always be free from interruptions, errors, or technical delays.

Jili city will not be liable for:

• Direct or indirect losses arising from technical disruptions beyond our control.
• Losses caused by unauthorised access to your account due to your own negligence.
• Game outcomes that do not favour you in a fair and legitimate game.
• Any delays in transaction processing caused by third parties such as banks or payment providers.

Jili city's maximum total liability to you under any circumstances shall not exceed the amount you deposited in the 30 days prior to the incident giving rise to the claim.

10 Changes to Terms and Conditions

Jili city reserves the right to modify, amend, or update these Terms and Conditions at any time without prior notice. However, we endeavour to inform users of significant changes via registered email or in-platform notifications at least 7 days before the changes take effect.

It is your responsibility to review this Terms and Conditions page periodically to ensure you are always aware of the latest applicable version. The "Updated" date at the top of this page reflects the date the latest terms took effect.

If you disagree with any changes made, you have the right to close your account before the changes take effect. Continued use of the platform after that date will be considered your acceptance of the updated terms.